Evo Xperience Support & Implementation for Soft1 Products

• Aligning for Perfect Implementation
  
  A successful implementation starts and ends with the involvement and collaboration of both parties, customer and consultants. Senior executive managers will provide the governance and management necessary to achieve the implementation goals.

  Implementation programs with the set goal of “replacing software” – without mentioning business process improvement – are doomed to failure.

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Best Practice

Companies must study Enterprise Resource Planning before initiating an ERP implementation. An ERP system provides a single and unified system, integrating all the processes and data associated with it. It is essential to know the factors involved in enterprise resource planning rather than merely defining the process. The system covers all the primary functions of an organization irrespective of the business.

The ways and means for implementing an business software application such as an ERP are very important. An organization must comprehend the business problems before implementing an ERP, and prepare a plan on how is an ERP going to solve the problem. The effects of implementing an ERP should also be judged. It should be decided who is going to coordinate the ERP operations. The accountability and transparency of the ERP operations must be assessed beforehand.

For an ERP implementation, the organization should ensure that it has enough resources required especialy for this task. It is no use wasting time on planning if the company lacks sufficient resources. The resources should not only include hardware and software, which can be procured, it essentially includes the skills for successful implementation. A major consideration regarding ERP implementation is choosing a software corresponding with the present-day business processes. If a company has decided to implement an ERP system, it should look for an efficient, modern and complete customizable package.

It is important for an organization to realize that an ERP is not a 'magic formula' for success, it is rather driven by technology and has some laid down procedures that can lead to accomplishments. For precise implementation, an organization must understand enterprise resource planning in its essence. If an organization can handle all of these ERP issues without hesitation and if it confirms the future outcome (ROI – Return of Investment) then can take the decision to implement an ERP. All these issues are decisive and depend on the company business type. The issues concerning an ERP implementation are vital in the whole process of ERP.

An important component of planning for an ERP is making projections. It is important that the company does not over-project especially in terms of costs and finances. The costs should include the amount required to set up the whole system and maintaining the ERP system.

Most important, like any other project, an ERP implementation requires decent planning. It is a futile attempt to implement an ERP project if there is no deliberate plan. It is important to determine specific goals for ERP implementation project and to scrutinize the products carefully. The company should evaluate the capabilities of your ERP project before choosing it.

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The process includes:

1. Gathering the special requirements (needs).
2. Clarifying the business processes
3. Developing the "Business Case" (in writing)
4. Designing the best suitable solution
5. Starting the implementation
6. Data migration from your software
7. Conducting training and seminars
8. Integrating the solution with other systems
9. Developing a final Go-Live checklist
10. Evaluating implementation success

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SERVICE PLAN - MAINTENANCE

SOFTONE UPDATE (upgrades)
The customer will automatically receive the newest version of SoftOne when it is released, with all the latest legislative features, new enhancements and service packs.
TECHNICAL SUPPORT
Get unlimited access to electronic documentations regarding your SoftOne solution, get access call-center and email support. The remote access control into your computer is also included.
TRAINING & SEMINARS - with extracost
Training for new employees and seminars for management.
NEW BUSINESS APPLICATIONS - with extracost
Developing new processes of business, new special reports (Crystal Reports), new Business Intelligence features (QlikView) after implementation.

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Every additional functionality developed with the Soft1 product, either with: